A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order.
We are Free Shipping all over the world，you don’t need expense for deliver.
We deliver our orders within 1 to 3 working days from the date of purchase.
At the same time, an informed e-mail will be sent to your e-mail once the parcel is shipped.
Checking On The Status Of Your Order
You can check the status of your order at any time by using the Tracking details sent to you by email. Please be patient and wait for the data to be updated.
We cooperate with many international transportation companies, including FedEx, DHL, UPS, EMS. We will adopt the most suitable method of transportation for different countries, shorten the transportation time as much as possible, and let customers receive the package faster. In most cases, It would take 5 to 15 working day for the parcel to arrive to most countries or your location. The shipping time varies based on multiple factors, ie: the destination country, custom, weather and so on. In case of shipment delays, we will try our best to communicate with shipping couriers to speed up the process.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.Thank you for your understanding for any potential inconvenience!
Other Important Information
- We aim to dispatch all orders within 48 hours
- Estimated delivery times are to be used as a guide only and commence from the date of dispatch.We will be unable to redirect orders once items have been dispatched
- Please ensure that the address you provide is correct and complete, otherwise it will cause delays and fail to deliver or return the package.
- Provide your exact shipping details to avoid any delay or re-shipment at your cost
- Ready and available on your package delivery date
- It is recommended to sign for your package in person to avoid being stolen when it is left at the door.
- To ensure timely delivery of your items, it is important to provide the correct mailing address.
- We are not responsible for providing wrong delivery address. We will ship to the address you provided to us.
- In rare cases, international customers need to bear the customs duties and fees after the goods are shipped, depending on your national customs policy.
We declare a low amount in the shipping invoice to help avoid customs fees. We do our best to protect international customers from additional costs, but we cannot guarantee that there will be no unexpected costs.
Note: During COVID-19, due to unstable shipping, the shipping time in some areas may exceed 15 days, depending on the flight situation, which is beyond our control, but we will work hard to coordinate occasional delays. Ensure that each package arrives smoothly and safely.
I Have Entered An Incorrect Address!
If you misspelled or automatically filled in the wrong address, please let us know as soon as possible and we will assist you in making changes.
If you have any other questions, please contact us via WhatsApp or email.